Systems Administrator

Des Moines, IA


To provide exceptional customer service to general IT support requests from BSB Design staff, runs point on systems imaging while developing the skills needed to become an elite network administrator and helps identify possible process improvements in any/all workflows and recommends courses of action. This position assists with BSB Design’s Innovation Lab, working with staff and external vendors to help create the future of our industry.


  • Responds to the BSB user community as level 2 technical support
  • Works closely with the IT team to maintain and implement solutions throughout the BSB systems infrastructure.  This includes, but is not limited to:
  • Virtual Desktop Solutions (VMware Horizon)
  • Server Virtualization (Hyper-V and ESXI)
  • MS Active Directory
  • Disaster recovery and backups (RapidRecovery)
  • Software packaging and deployment
  • System and application patching
  • Oculus Rift, and other AR/VR platforms
  • Systems imaging
  • MS Office 365
  • MS Exchange
  • Assists in BSB Innovation Lab initiatives
  • Assists with and plans for short-term and long-term software and hardware needs
  • Helps ensure system usage complies with BSB’s IT technology policy and practices
  • Initiates sound Information Technology security practices
  • Keeps up-to-date on current computer hardware and software technology
  • Communicates system/technical concerns with the IT Group
  • Maintains good employee relations
  • Other related work as assigned or as apparent
  • Ability to interpret required uses of computer systems to satisfy needs of firm
  • Resolve hardware and software problems
  • Provide concise and understandable oral and written communications regarding computer operations to end users
  • Ability to work under tight timelines with shifting priorities
  • An entrepreneurial, “How can it be done?” mindset


  • 3 to 5 years of experience as a Systems Administrator working with the following technologies:
  • Microsoft Active Directory
  • Microsoft Windows Desktop Operating Systems (Windows 10)
  • Microsoft Windows Server Operating Systems (2012R2 through current)
  • Microsoft Office 365
  • Microsoft Hyper-V Virtualization
  • VMware Virtual Desktops
  • ESXI
  • PowerShell and other scripting languages
  • PDQ, SCCM, or other software deployment system – preferred, but not required
  • Architecture software (CAD, Revit, Sketchup, etc.) – preferred, but not required