We set the stage for the operators to create the service experience that keep patrons coming back.
Hospitality Design is a specialist subject and specific areas of hospitality are niches in and of themselves. The designer has the responsibility of creating an atmosphere, experience, and efficiency.
A good restaurant or resort experience should be like a short but uncluttered vacation, and in some cases it is. For the business traveler it is a necessary part of the job. Our charge is to allow the sights, sounds, and architecture a chance to invigorate, relax, and satisfy the guests.
“Hospitality means primarily the creation of free space where the stranger can enter and become a friend.”
― Henri J.M. Nouwen
The fundamental element required in the public areas of hospitality design is to get people in the door. Restaurant and hospitality design is particularly tricky because you are designing places where people must “choose to go.”
So much of that decision-making process is based on the visual contributions made by the building itself. The building design should reflect the experience intended for the guests through every stage of the hosting environment.